In addition to wholesaling savvy & stylish handmade paper wares, we also own two retail stores in Metro Detroit called catching fireflies. Our stores are filled with handmade & imported whimsical wares that make people smile. After being in the retail business for almost nine years, we've developed some non-traditional ways to spread the word about our store.
1. Forward to Friends: Instead of hoping your customers will tell their friends and family about your store, offer them a tempting reward that's worthy to talk about. Each month we do a blog post and email blast featuring a themed give-away package valued around $60. Our customers can enter to win the package by sharing the blog post on their Facebook page or forwarding the email to their friends (each forward counts as an entry).
Some of the benefits include: one very happy winner (that will probably tell more friends), an opportunity to showcase some popular products and having your customers spread the word about your great store to their friends and family.
2. Give It Away: Instead of spending hundreds of dollars on traditional advertising, find opportunities to include valuable coupons or gift cards in goody bags. Many chambers, downtown development associations and charity functions are always looking for contributors to gift bags. We donate $5 gift cards (no strings attached) and package them in a sturdy, eye-catching sleeve that features some of our popular products and contact info.
Some of the benefits include: it gives them a worthwhile reason to check out your store, the gift card/coupon doesn't cost you anything until it delivers you a customer, plus it spreads good will.
3. Reward Local Business: Instead of relying on customers driving into town to come see you, tap into the wealth of people who work within minutes of your store everyday. We developed a Downtown Discount Card for local employees that's good for 12% off all purchases, all the time. We packaged it with a postcard that features some of our popular products and visited all the businesses within walking distance of our store including, hair salons, restaurants, coffee shops, other specialty shops, dentists, doctors, lawyers, banks, real estate offices and even the post office, city hall, library and funeral home. And if the person we talked to at a business hadn't been to our store, we also gave them a $5 gift card as an invite to come visit us.
Some of the benefits include: develops an awareness of your business district offerings, encourages business to business support and creates loyalty.
We hope some of our ideas inspired you to think differently about advertising. And once you've conquered the feat of getting new customers in your door, be sure to learn how to get them connected so they keep coming back for more.